PMO Principles and Values – More Important Now Than Ever

PMO Principles and Values - More Important Now Than Ever | FuturePMO

There has been lots of talk recently about the coronavirus and how Leadership should be responding, but not necessarily enough about what is already in place to help us.

When we talk about PMO Principles and Values during the Wellingtone APM Accredited PMO Practitioner course, we take time to understand the importance of this work – and now, more than ever is the time when we can bring this work to life.


Our Wellingtone PMO Principles underpin all PMOs; regardless of maturity, scope, and nature.

Now we can take the opportunity to check in and see if PMOs are bringing these Principles to life or whether we are finding them challenging.

What this meansPMO Considerations
Instrument of IntegrationPMOs are integrators. By being a communicating bridge between strategy planning and strategy execution, they bring together processes, practices, methods, knowledge, and people from all over the organisation through community, knowledge, and continuous improvement activities to enable a systemic and holistic view, ensuring that the various elements of the portfolio are properly coordinated and consistently delivered. Is your PMO living this principle now that we are not all in one space?
Is the team working in a connected way?

Are the PMO team giving delivery teams an opportunity to connect with their peers through informal mediums?
Single Source of TruthPMOs are trusted sources of truth. By acting as an independent, objective and unbiased entity, PMOs provide visibility and transparency to leadership teams, enabling confidence in delivery and informed decision-making. Is your PMO taking advantage of technology to obtain information?

Are the delivery teams continuing with the assurance practices?

Is the PMO facilitating governance boards to continue?
Serving the CustomerPMOs are born to serve. They do not exist in a vacuum but rather invest time in understanding what the needs of their customers are and their perception of value is, and they align their functions and services to these. Is the PMO taking a step back to look at strategy?

Are the PMO team improving ways of working for the future?

Is the PMO taking the opportunity to collaborate with teams?
Enabling CapabilityPMOs are enablers. As a natural knowledge hub, PMOs build PPM capabilities and assist in the formation and development of high-performance teams, enabling the fostering of talent and the successful delivery of organisational change. Is the PMO considering what skills are needed right now?

Are the PMO team working to develop ways to support those at home?

Are the PMO team working to develop ways to support teams when going back to ‘normal’ work?
Supporting a Learning OrganisationPMOs facilitate learning. They build on reflective practice and knowledge transfer activities to create individuals and collective opportunities for learning that allows continuous improvement and the ability to evolve the organisation to cope with changing conditions. Is the PMO taking the time to learn from the shift to digital?

Have the PMO identified a number of ways that new ways of working will benefit the future?

Are there processes in place to support communications?

You can read more about the Wellingtone PMO Principles HERE 


Are often seen as ‘soft and fluffy’ , unnecessary work, but now we should be taking a step back to identify if our values mean something to the team during this time and adjust our behaviour or our values accordingly. 

A great article from Think Productive tackles how organisational values can help to understand if they are focusing on the right things or busy doing work that won’t add value in the long term. 

This article can and should be applied to your PMO Values considering: 

Wellbeing of your team and Customers 

Communication and sharing activities 

Strategy and whether it needs to change 

You as a PMO Leader or Practitioner may need to change your approach to how you are managing and checking in with your team 

Practical PMO Call to Action

Look at each of your PMO values through the lenses above to understand if you are still living those values or if they have faded away.  

Take a paintbrush to your values if you need to. You may find that now is the right time to re-define one or two, or even add something new. 

If you want to find out more about re-defining your values or how the Wellingtone PMO Principles can help your PMO to be ready and strong for the future, get in touch. 

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